With the support of VIPER MASS and its mass notifications, one of our clients was able to react preventively to an emergency and avoid serious consequences. Read on to see why it is important to be prepared.
In October 2023, a large fire broke out in an industrial area of the Maipú district, threatening to spread and reach the facilities of one of our clients.
A black cloud of smoke was soon visible from different parts of the capital, drawing attention on television and news sites. A major disaster in the Santiago Metropolitan Region was a real possibility, so every second could make the difference in preventing it. Fortunately, the consequences were minimal.
An ally at critical moments
Faced with this threat, our client acted preventively by activating its VIPER MASS plan, an emergency mass notification system designed to make communication between key stakeholders easier at critical moments. In this case, between the company, its employees and the emergency services, so that all of them could act in an organized way.
In this way, VIPER MASS was used to coordinate the company’s internal operations, so it could safely control the most critical points of its operation.
Thanks to the company’s preparation for this type of incident, the coordinated work of the different teams and our system, the emergency was handled successfully.
An example of effectiveness
This incident could have seriously affected our client, its workers and its operations. Instead, it became strong proof that effective communication and a tested emergency plan are essential for modern organizations. It also showed that VIPER MASS’s ability to send mass notifications in real time is an effective support for managing and coordinating different teams during an emergency.